Introduction

1.1    We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2    We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

Credit

2.1    This document was created using a template from SEQ Legal (http://www.seqlegal.com).

Collecting personal information

3.1    We may collect, store and use the following kinds of personal information:

(a)    information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b)    information that you provide to us when contacting us through our website (including your email address);

(c)    information that you provide to us when using the services on our website, or that is generated in the course of the use of those services;

(d)    information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);

(e)    information contained in or relating to any communication that you send to us or send through our website; and

(f)     any other personal information that you choose to send to us.

3.2    Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

Using personal information

4.1    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2    We may use your personal information to:

(a)    administer our website and business;

(b)    send statements, invoices and payment reminders to you, and collect payments from you;

(c)    provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

(d)    deal with enquiries and complaints made by or about you relating to our website;

(e)    keep our website secure and prevent fraud; and

(f)     verify compliance with the terms and conditions governing the use of our website .

4.3    If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

4.4    We will not supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

Disclosing personal information

5.1    We may disclose your personal information:

(a)    to the extent that we are required to do so by law;

(b)    in connection with any ongoing or prospective legal proceedings;

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)    to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

5.2    Except as provided in this policy, we will not provide your personal information to third parties.

International data transfers

6.1    Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America.

6.2    Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

6.3    You expressly agree to the transfers of personal information described in this Section 6.

Retaining personal information

7.1    This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

7.2    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3    Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a)    to the extent that we are required to do so by law;

(b)    if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c)    in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of personal information

8.1    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2    You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Amendments

9.1    We may update this policy from time to time by publishing a new version on our website.

9.2    You should check this page occasionally to ensure you are happy with any changes to this policy.

Your rights

10.1  You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)    the payment of a fee (currently fixed at GBP 10); and

(b)    the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

10.2  We may withhold personal information that you request to the extent permitted by law.

10.3  You may instruct us at any time not to process your personal information for marketing purposes.

10.4  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

11.1  Our website includes hyperlinks to, and details of, third party websites.

11.2  We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating information

12.1  Please let us know if the personal information that we hold about you needs to be corrected or updated.

Cookies

13.1  Our website uses cookies.

13.2  A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

13.3  Our cookie policy can be viewed here.

Data protection registration

14.1  We are not registered as a data controller with the UK Information Commissioner’s Office. All personal data is only processed for core business purposes therefore registration is not required.

Our details

15.1  This website is owned and operated by Maggie Berney.

15.2  Our principal place of business is at 3 Carey Road, Wokingham, Berkshire RG40 2NP.

15.3  You can contact us:

(a)    by post, using the postal address given above;

(b)    using our website contact form; or

(c)    by telephone, on the contact number published on our website.

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